For starters, it could be an issue with your system settings.

I'm running Windows 8.1 Pro (signed in with my personal account) and Office 365 Pro Plus (signed in with my University Account), including OneDrive for Business which I use all the time.There are several reasons why your profile picture is not showing up in the Start menu. This probably isn't relevant and I am not flagging this as an additional problem, just giving you all the information that may be of use. Office is signed in using my University account all of the time!Īnother thing I feel I should mention, although is probably of no significance, is that I have added a profile picture to my University account, but that is not reflected in my Office products. I have yet to find any related factors in these incidents other than it tends to happen when I turn of my computer at one point in the day and then turn it on later.īasically what I would like is for this to stop i.e. When I open OneNote, for example, it has signed in with my personal account. A tell-tale sign of this is that OneDrive for Business will ask me for credentials in a pop-up notification from the taskbar when I click it nothing happens and OneDrive seems to resolve itself. shut it down, leave it and later in the day turn it on) Microsoft Office will have signed in using my personal account (which does not have Office 365 linked to it). I have found recently that when I restart my computer sometimes (i.e. I sign into my computer (my personal computer) using my personal account, but am signed in to Microsoft Office (including OneDrive for Business) with my university account, as I am using their license. I have two Microsoft Accounts: one for my personal use and another through my University.

Microsoft account profile picture keeps changing to another accounts